Setting up SmartRing
Q: How long does it take to transfer my home phone number?
A: Number transfers typically take about 7-10 days depending on your current service provider.
Q: Will there be any time during the transition that I will not be able to receive calls?
A: No. Your home phone will continue to receive calls until your SmartRing service goes live.
Q: How will I know when my phone number has been moved?
A: You will receive a welcome email with your service activation date and a follow-up email after your SmartRing service goes live
Q:How do I set up my service?
A:You can set up and manage your service through your Online Account.
Q:Is there a limit to the number of forwarding lines I can have?
A: Yes, the auto-attendant can accommodate only single-digit options 1-9. So you are limited to nine forwarding lines.
Q:How do I change the auto-attendant options?
A: You can set up and manage your service through your Online Account.
Q: Do I need to keep my home phone handset?
A: Nope, your calls will be answered by the cloud-based auto-attendant. No handset required.
Q: Do I need any special equipment?
A: No, you will not need any special equipment or hardware. In fact, you’ll need no addtional equipment at all.